FAQ

How far in advance should I order?

For Grab & Go orders, a few days’ notice is usually best. Custom installations tend to book further in advance, especially during busy seasons and holidays, so reaching out as soon as you have your event date is always a good idea.

Where do I pick up my order?

Pickup is in Carlsbad, California. Once your order is confirmed, you’ll receive the exact pickup location and pickup window.

Do you deliver?

Yes. Delivery is available throughout North County San Diego. Custom installations can include delivery, setup, and installation depending on the project.

How long do balloon garlands last?

Indoor balloon garlands can last for several weeks when kept away from direct sunlight, heat, and extreme temperature changes. Outdoor balloons typically have a shorter lifespan because of weather and sun exposure.

Can I choose my own balloon colors?

Absolutely. You can choose your color palette when ordering, and we can help create a combination that works with your event, theme, or space.

Can you match my company’s brand colors?

Yes. We work with corporate clients on brand-matched balloon installations, backdrops, logos, and event décor.

Do I need experience to hang a Grab & Go garland?

No. Grab & Go garlands arrive assembled and ready to hang, with simple instructions so you can install them yourself.

How much does a custom balloon installation cost?

Custom installations vary based on size, design, location, and setup requirements. Our custom installations currently start at $500 plus delivery. Contact us with your event details and we’ll create a quote for your space.